Privacy Policy
Effective Date: 23rd January 2025
JD Plant (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, https://www.jdplant.com/ (the “Site”). By using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Payment details (where applicable)
1.2 Non-Personal Information We may also collect non-personal information, such as:
- IP address
- Browser type and version
- Operating system
- Pages you visit on the Site
- Date and time of your visit
2. How We Use Your Information
We may use the information we collect for the following purposes:
2.1 To provide and improve our services, including processing orders and managing your account.
2.2 To communicate with you, including responding to enquiries, sending updates, and providing promotional offers (with your consent).
2.3 To share customer data, such as name, address, and contact number, with building suppliers solely for ordering and delivering building supplies.
2.4 To generate and print invoices using Invoice2Go software.
2.5 To manage accounting processes through Xero software.
2.6 To comply with legal obligations or enforce our terms and conditions.
2.7 To share customer information collected during the quotation process with quantity surveyors or architects, only at the customer’s prior request.
2.8 To facilitate communication with customers via email, phone, or written correspondence.
2.9 To share customers’ addresses with employees solely for the purpose of locating sites.
2.10 To store customer data securely on password-protected devices.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors or delivery companies.
3.2 Building Suppliers: Customer information such as name, address, and contact number may be shared with building suppliers solely for the purpose of ordering and delivering supplies.
3.3 Employees: Customers’ addresses may be shared with employees solely to facilitate site location.
3.4 Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
3.5 Business Transfers: In the event of a merger, sale, or acquisition, your personal information may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and collect information about how you use the Site. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations. Once the retention period expires, your data will be securely deleted or anonymised.
6. Your Rights
Under applicable data protection laws, you may have the following rights:
6.1 The right to access your personal information and request a copy of the data we hold about you.
6.2 The right to correct or update inaccurate or incomplete information.
6.3 The right to request the deletion of your personal information, subject to certain legal exceptions.
6.4 The right to object to the processing of your data for marketing purposes.
6.5 The right to lodge a complaint with a supervisory authority if you believe your data has been mishandled.
To exercise your rights, please contact us using the details provided below.
7. Security of Your Information
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. All customer data is stored digitally on password-protected devices. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
JD Plant
Email: info@jdplant.com
Phone: 01594 510 774
Address: Compton Green Business Park, Redmarley Road, Newent, GLOS, GL18 1LJ